FAQs

No.

Yes, this will be paid at the NHS Scotland national rate and is subject to change.

To apply for a vehicle, you will need to be a permanent member of staff, No salary recoveries such as wage arrestment’s (DEA/DEO .etc), above minimum wage post sacrifice.

The contract includes:

  • Fully comprehensive insurance
  • Servicing and maintenance
  • Breakdown and recovery
  • Replacement tyres (as per standard terms and conditions)
  • Accident management
  • Full support from Knowles Fleet

Plus, no deposit or credits checks are required.

36 months

No, you will have the option to either renew with a new vehicle, purchase your vehicle or hand your vehicle back.

You can choose from all vehicles with a CO2 emission of less than 75g – this means full electric OR plug-in hybrid.

Press Request a quote at the top of this page.

To see vehicles available quickly, go to our quick delivery page.

Your quote is based on the salary information that you provide. Our system will calculate your pre and post-sacrifice remuneration arrangement and then calculate the difference in your take-home pay, the difference being the net cost.

Please note that If your salary or any other aspect of your pay changes e.g salary, contracted hours, other sacrifices then this may impact the savings calculated.

The car benefit tax detailed within your quotation is for information only; for further details, please seek independent advice.

If you receive a salary from your employment you pay income tax through the PAYE system. If you receive goods or other non-cash items, you are receiving a "benefit in kind" which is taxable. A car that is provided by your employer whether by salary sacrifice is classified by the HMRC as non-cash income. The "benefit in kind" value of the car is calculated by multiplying the list price of the car by the CO2 percentage.

Each year HMRC publish a table of emission values that equate to a CO2 percentage figure. The percentage applicable to your car will update each year and this will amend the amount of tax you pay. An estimate of each year’s tax is detailed on your quote.

N.B. the percentage values apply to petrol engine, there is an additional 4% supplement for diesel engines, however this is capped at 37%. If your diesel engine meets the Real Driving Emissions 2 (RDE2) standard the supplement will not apply.

No, it is a separate payment to the HMRC

The tax is collected through the PAYE system in one of two ways:

  1. Via an adjustment to your personal tax code. The HM Revenue & Customs will reduce your tax code by the value of the benefit. This simply means that, if you pay tax at the standard rate, the tax you pay will increase by 20% of the car benefit. When you apply for a quotation, we will calculate the estimated tax charge for you and we will inform the HM Revenue & Customs to adjust your code, if you take a car under the scheme.
  2. By payrolling. There will be no change to your tax code, but your employer will collect the applicable tax from your pay each month and this will be paid to the HMRC. You will see a payslip note detailing the amount that has been taxed (please note this is not the amount of tax you pay, but the amount on which tax is applied).

The method used will depend on your employer. If you are unsure of the method your employer uses, please call Knowles Fleet.

NHS Lanarkshire uses option 1 but will move to option 2 in line with statutory requirements.

The lease company who owns your vehicle will automatically renew your Road Tax on an annual basis. In order to ensure they can renew the Road Tax; you will need to have a valid MOT (the first MOT is due when the vehicle is 3 years old). It is your responsibility to ensure the MOT is completed on time.

The majority of EVs available in the UK market can be leased.

When you request a quote, simply select ‘electric’ from the fuel type options to view the full range on offer.

Battery Electric (BEV)

Fully electric vehicles that run solely on battery power. The battery is replenished by plugging into a home or public charge point and topped up through regenerative braking.

Plug-in Hybrid (PHEV)

Dual motor, typically electric and petrol. PHEVs have a smaller all-electric range than BEVs but for longer journeys, can be driven on petrol only. The battery is charged using a home or public charging station and boosted by regenerative braking.

Full Hybrid (FHEV)

Self-charging hybrids with a petrol/diesel engine and an electric motor. The battery recharges through regenerative braking only; there is no plug-in option. FHEVs do not have a significant electric range but can switch to electric only when pulling away (generally up to 20 mph max.) if the battery has enough charge. The main function of the electric motor is to increase the vehicle’s MPG.

HMRC has set Benefit in Kind tax (BIK) for EVs at 3% to 2026. The rate will then increase by just 1% every year to 2028. This low rate compared to petrol and diesel vehicles makes leasing an EV through your employer car scheme a cost effective option.

Electric cars are typically more expensive to buy than equivalent petrol and diesel models so leasing can often prove an affordable way to make the switch, especially under a salary sacrifice arrangement where you benefit from tax and National Insurance savings too.

Most manufacturers include a charging cable with an EV. However, please check which cable (if any) is included with your vehicle before placing your application.

Most home and public charge points use a Type 2 connector. If you plan to have a home charge point fitted, please check with the vehicle manufacturer that the car you are leasing includes the correct cable.

You can order a Type 2 charging cable from our home charging partner if you use them for an installation.

Here are some useful links to help you calculate home charging and public charging costs.

Many electricity providers now offer EV tariffs that provide cheaper, off-peak electricity to charge your EV for less. Charge point technology is also becoming more sophisticated with smart features that choose the cheapest, greenest times to charge.

Connector Types and Charging Speeds

The type of connector you use will depend on your EV and the speed of the charging point you use.

In the UK, five types of connectors are used:

  • Three pin plug - single phase, 2-3kW AC. Provides around 5 miles per 30 minutes of charging. Designed for occasional use only.
  • Type 1 plug - single phase, 3-7kW AC. Gives approx. 12 miles for every 30 minutes of charge time.
  • Type 2 plug - single phase/three phase, 3-42kW AC. Provides around 75 miles per 30 minutes of charging.
  • CHAdeMO plug - three phase, 50kW DC. Offers approx. 85 miles for every 30 minutes of charge time.
  • Combined Charging System (CCS) plug – 50-350kW DC. Provides 85-200 miles per 30 minutes of charging.

Most EV manufacturers and UK charge points typically use a Type 2 connector.

EV ranges vary considerably depending on the make and model you choose. The range figures quoted by manufacturers often differ from the more realistic ‘real world’ range, which is affected by factors such as driving style, type of journey, and weather conditions.

When you’re looking at EV suitability, it is important to consider the real world range, which is typically 70-75% of the manufacturer’s quoted range.

If you have any questions or concerns regarding range, please visit the manufacturer website or contact us on 01206 255420 and we’ll be happy to help.

Your EV’s range is influenced by several factors such as driving speed and style, your route, and the weather.

The following tips will help increase the range you get from your vehicle:

  • Avoid rapid acceleration.
  • Reduce your speed.
  • Use regenerative braking as much as possible.
  • Limit use of climate control, heating, and other electric functions that draw energy from the battery.
  • Choose a route that minimises your power requirement. If possible, take the most direct option that requires travelling at lower speeds and avoids hills.
  • For maximum efficiency, keep your tyres at the correct pressure. The additional battery weight means the tyre life will decrease more quickly if the correct pressure is not maintained.
  • Avoid carrying unnecessary luggage as additional weight can reduce your range.
  • Some EVs have a pre-heat function that can be set to warm the cabin and battery before setting off. A cold battery will not perform as well as a warm one.
  • Familiarise yourself with your EV’s eco settings which can be used to prolong your range. Details of the vehicle’s settings can be found in the driver handbook or on the manufacturer’s website.

Regenerative braking is a system that collects energy generated by friction that would otherwise be lost in a combustion engine vehicle. Once captured, the energy is channelled back to the battery which helps to extend an EV’s range. Most electric/hybrid vehicles will have various eco settings that offer different levels of regenerative braking.

Eventually, as with a petrol or diesel car, you come to a stop. EVs do provide plenty of warning when the range is running low though and some will limit power or shut off systems such as the air conditioning to extend the range.

Range gauges are typically on the cautious side to reduce the risk of breakdown. But if you do run out of charge, the RAC is rolling out an on-board charging system on its latest vans that provides battery top ups at the roadside. However, with the number of rapid chargers across the UK increasing fast, it’s more likely your vehicle will be towed to the nearest service station for a quick recharge.

Only a handful of electric vehicles are legally allowed to tow. Maximum towing weights are set during a process called Type Approval which is carried out before a new vehicle goes on sale. However, it’s an optional part of the assessment. If a manufacturer deems a vehicle unlikely to tow e.g. a high-performance petrol car or shorter range EV – they can choose not to approve it. If a vehicle is sold without approval, then it is illegal to use it for towing.

Once your order has been placed, it may be possible to amend your order; however, a charge may apply. Please contact our order team if you wish to discuss changing your order on 01206 252300 option 3.

If you choose to cancel your order, a fee may apply. Please contact our order team if you wish to discuss cancelling your order on 01206 252300 option 3.

Unfortunately, there are reasons outside of our control which may cause your price to change. These can include quotes expiring, manufacturer price increases, legislative changes. We will endeavour to source a new price as close to your original cost as possible and we will contact you to discuss the increase.

If you have a vehicle on order and need a temporary vehicle whilst you wait for delivery, we may be able to assist with a lead-in car. Please call us on 01206 252300 option 3 to discuss.

If you would like to discuss getting a home charger point fitted to your home address, please call the quotes team on 01206 255420 or email evcharging@kafleet.com.

We will put you in contact with an approved installer who will contact you directly to carry out a survey prior to installation.

Please note that not all properties are suitable for a home charging point.

Although the cost to install a home charge point is not included with your lease, we have partnered with leading specialist Pod Point to offer an easy solution. We can also support with the provision of an alternative portable charger. To take advantage of this priority service, please email evcharging@kafleet.com or call us on 01206 255422 so we can refer you.

All requests for lease car information from your charge point installer should be referred to evcharging@kafleet.com.

Please note that from April 2022, the Electric Vehicle Home Charge Scheme (EVHS) grant is now limited to owners of flats or those living in rented accommodation only.

Most cars are factory orders and will take around 12 - 14 weeks from order to delivery so please take this into account when you make your choice. Some vehicles may take longer.

We will contact you once your vehicle arrives into stock to make delivery arrangements. Vehicles can be delivered to a UK mainland address of your choice on a weekday.

If you experience a breakdown in your vehicle, you will need to call the breakdown number for your lease company. You can find the number by going to https://www.knowlesfleet.com/emergency-contact.html.

We recommend you save the breakdown number to your mobile contacts in case you break down in an area without internet signal.

  • Try to avoid coming to a stop where you are obstructing the road.
  • If stopped on a carriageway or motorway, turn your steering wheel inward away from the road to avoid being pushed into traffic.
  • If stopped by the side of the road, leave your car and stand somewhere away from the traffic.
  • If you must remain in the vehicle, sit on the side furthest away from the traffic.
  • If you have a smartphone, use a map service to pinpoint your location before calling the breakdown service.
  • If you do not have a smartphone, look for landmarks or signs to help the breakdown team locate you.
  • Call the breakdown number.
  • If breakdown services are unable to repair your car, have it towed to the nearest franchised dealer.
  • If you have a warning triangle, deploy it, if it is safe to do so.
  • Keep something warm in your car (e.g., coat, fleece, blanket) to keep you warm if you break down.
  • Ensure your locking wheel nut key is available (you will usually have one if you have alloy wheels) in the event your tyres need to be replaced.
  • You will not automatically be entitled to a car whilst your vehicle is being repaired, unless you have a relief vehicle on your contract.

Replacement vehicles are not guaranteed as part of your lease car contract unless you have opted for a relief vehicle. If your vehicle breakdowns and cannot be repaired, the breakdown company may give you a vehicle for 24 hours however, this is not guaranteed. If your vehicle is towed to a garage, the garage will endeavour to give you a courtesy car if they have one available. Please note that courtesy cars will not be on a like for like basis and are usually a small car. Garages are also unlikely to have automatic courtesy cars available; you will need to make alternative arrangements if you have an automatic only licence.

When we deliver your new car, you will have access to an online driver pack which contains information regarding servicing, tyres, and breakdown. You can access relevant numbers and information for your vehicle by going to https://www.knowlesfleet.com/emergency-contact.html. We recommend that you save the main numbers, such as breakdown and accident helpline, into your mobile phone.

Servicing and MOTs should be undertaken by a franchised dealer. If you take your vehicle to an independent garage, the lease company may not authorise the work, and you may be liable to pay the full cost.

Call the tyre and breakdown numbers provided to access the relevant services. This will usually be one of the mainstream providers, such as KwikFit, ATS, AA, or RAC.

Courtesy Cars are not a guaranteed part of your lease car contract. Where a vehicle is taken to a franchised dealer for service, MOT, recall or other maintenance issue, they will endeavour to give you a courtesy car if they have one available. We advise early booking with the garage to increase your chances of obtaining a courtesy car. Please note that courtesy cars will not be on a like for like basis and are usually a small car. Garages are also unlikely to have automatic courtesy cars available; you will need to make alternative arrangements if you have an automatic only licence.

Most manufacturers recommend that a car should be serviced every 12,000 miles or every 12months, whichever comes first. Many cars feature a self-diagnostic system, which will advise when a car service is due details of the system, however, this should not be relied on alone and you should consult your vehicle handbook or contact your local franchised dealer to confirm the intervals. Drivers are advised not to ignore any in vehicle warning signs even if they occur before 12 months or 12,000 miles has been reached.

Not servicing your car increases your chances of suffering a breakdown - which could be costly and inconvenient if you subsequently become reliant on hire cars or public transport whilst your vehicle is fixed.

Any charges to repair the vehicle due to failure to service will not be covered under the lease arrangement and you will be liable to pay the full cost.

The first MOT on a new vehicle is due when the vehicle is 3 years old. You will receive an automated reminder from our system one month before the MOT is due. It is important that you have the MOT completed before the expiry date. Once the MOT has expired, you will not be able to drive the vehicle.

If your vehicle is due to be returned around the MOT due date, you will need to ensure the vehicle has a valid MOT before collection. Failure to do so may result in an aborted collection and you will be liable for any fees charged by the lease company.

Yes, it is usually possibly to add items to the car during the contract, however, you would need to contact the lease company in order to confirm as the vehicle belongs to them. If you add any items to the vehicle during the contract, they must be removed before the car is returned and any damage caused made good.

EVs require less maintenance as the engine has fewer moving parts and there are no gears or exhaust to worry about. You also won’t need to think about oil changes and regenerative braking places less wear and tear on the brakes.

You can charge an electric vehicle at home (if your property is suitable for a charge point to be installed), at some workplaces or by using one of the growing number of public charging points.

Charging at home is usually the most convenient and cheapest option although some work and public charge points are free to use e.g. at some supermarkets, attractions, hotels and car parks.

Information on the location of public charge points, including those that are free, is widely available online, for example here

To report an accident, go to www.knowlesfleet.com and select Report Accident. You will be prompted to enter your registration number and login to your account before completing the accident form. Please complete as many details as possible to prevent any delay in processing your claim. Once you have completed the form, you will have the opportunity to select a repairer local to you. Please contact the repairer to arrange for the repair to be estimated.

If you require a copy of your insurance certificate, please call us on 01206 257220.

If you have sustained a chip or crack to your windscreen, please contact the windscreen company as soon as possible. You will need to provide your employer’s account number when calling to arrange a repair or replacement. Details of the contact telephone number and account number can be found by going to www.knowlesfleet.com and selecting the red button.

Your vehicle is covered under a fleet insurance policy. Like most insurance policy, an excess is payable for any claims. The excess which is applicable to the claim will be advised at point of claiming and may be higher for younger or inexperienced drivers. If the excess is recoverable from a third party, this will be paid back to you on receipt.

It may be possible to add an additional driver to your insurance policy depending on your employer. Please contact us on 01206 257220 to check. To add an additional driver, we will require a copy of their driving licence as well as the licence check code from the DVLA. Please note that business cover will be restricted to the employee of the scheme organisation only.

No.

You will not be automatically entitled to a vehicle whilst your vehicle is undergoing repairs unless you have a relief vehicle on your contract. In practise, it is likely that a courtesy car will be available if you book your vehicle in for repair with enough notice. Please note that courtesy cars will not be on a like for like basis and are usually a small car. Garages are also unlikely to have automatic courtesy cars available; you will need to make alternative arrangements if you have an automatic only licence. If your vehicle is declared a write off, any courtesy car will need to be returned to the repairer immediately. If a third party is at fault, we may be able to arrange a credit hire vehicle. In other cases, we may be able to assist with a Hire Car if your employer authorises it.

The lease company may allow you to take the vehicle abroad; however, you will need form VE103 to do so. Please call us on 01206 252300 ahead of travel

You may be insured to drive another leased or owned vehicle from your employer; however, you would need to call us on 01206 257220 to discuss. You are not insured to drive any other vehicles.

If you are simply changing jobs within your current employer, in most cases, it will be possible to retain your vehicle. To discuss, please call us on 01206 255425.

Where you are changing employer, it may be possible to transfer the vehicle if you are remaining in the public sector. If you are moving to the private sector, you will most likely have to return your vehicle and pay any applicable termination costs.

In order to investigate if your vehicle can be transferred, please contact us on 01206 257219 prior to handing your notice in. This will enable us to check if the vehicle can be transferred, so that you can make a fully informed decision.

If we are not advised of a potential transfer until just before or after the required transfer date, or if there are any gaps in employment, the transfer may not be possible, and you will be liable for any early termination costs. Therefore, early advice of a possible transfer is essential.

Transfers are not guaranteed.

If you are unable to transfer the vehicle, you will have the following options:

  • Stay in your current employment and continue with the contract
  • Hand the vehicle back and pay the relevant termination costs
  • Purchase the vehicle and pay the relevant termination costs

If you request a transfer of your vehicle, a quote will be produced for you on the new employer’s scheme; in most cases you will see a change to the cost.

If you have a vehicle on order, it may not be possible to transfer this. If transfer is not possible, you will be liable to pay any cancellation fees. Please contact us to discuss your options on 01206 257219.

You may be charged a fee to transfer your vehicle due to the administration work involved, this will be advised to you when we take your enquiry.

Yes, the vehicle is owned by the lease company and they have the final say as to whether the vehicle can be transferred to another organisation/employer.